People Power

The collaborative, social web, Web 2.0, has driven a shift in values from individual to collective, from hierarchy to egalitarianism, and from absolute ownership to a more blurred concept of ownership.

This manifests itself in open source technologies and file sharing, in mass collaboration on documents and books through cloud computing and in Creative Commons licenses, which allow a scalable amount of sharing of content with attribution, depending on the license. (This blog, for example is licensed under Creative Commons.)

An interesting development is that the global recession is driving similar social values, as people pull together to help themselves. A greater emphasis on community is apparent in Australia. Neighbour Day took place on 29 March and there is increasing press coverage on the topic of neighbourliness.

The old hierarchies are no longer unquestioningly accepted, as runaway capitalism - not least, massive CEO bonuses - falls under scrutiny. Barack Obama recently announced that following the current crisis, it will not be business as usual for Wall Street.

Co-operative movements are growing in numbers and strength globally. In tandem, social lending, a form of social networking, is becoming more prevalent, with loans given out to collectives to help them become self-sufficient.

In Argentina, where recession started much ealier (Argentina the country was declared bankrupt in 2002) co-ops are particularly strong. Under the Movement of Recovered Companies, former workers took over operation of failing companies under a share and share-alike self-run system. Now, as unemployment rises again, the movement has renewed support. A key facilitator is not-for-profit organisation The Working World, which lends to groups via La Base Solidarity Fund.

The new co-operatives may conjure up images of Communism but they are different in an important respect: they are driven from the ground up, not imposed top down, much like the communities of Web 2.0.

We live in a topsy-turvy, bottom-up world, in which people power is growing. In marketing, this means engaging consumers, earning their respect and supporting their causes, so they spread the word about brands. Their causes may be big or small and opportunities for brand involvement are diverse. Billabong, for example, supports and propagates surf culture, through its programme of branded content, as Julian Lee's recent article in the SMH describes. Coles is currently making itself useful to families with its feed the family for under $10 campaign, promoted in their TV campaign and supported with online meal plans.